1.1 These terms and conditions shall govern your use of our website and the sale and purchase of products through it.
1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1.3 You will be asked to give your express agreement to these terms and conditions before you place an order on our website.
1.5 This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).
2.1 This website is owned and operated by Intellispace Ltd.
2.2 We are registered in England and Wales under registration number 10063659, and our registered office is at 20-22 Wenlock Road, London, N1 7GU.
2.3 Our VAT number is 269 7790 34.
2.4 You can contact us:
(a) by post, to Sublime Lighting, PO Box 693, Farnham, Surrey, GU9 1LZ;
(b) using our website contact form;
(c) by telephone, on 0203 818 5888; or
3.1 In these terms and conditions:
(a) "we" means Intellispace Ltd; and
(b) "you" means our customer or prospective customer,
and "us", "our" and "your" should be construed accordingly.
4.1 The advertising of products on our website constitutes an "invitation to treat" rather than a contractual offer.
4.2 We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.
4.3 No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this Section 4.
4.4 To enter into a contract through our website to purchase products from us, the following steps must be taken: you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details; once you are logged in, you must confirm your order and your consent to the terms of this document; you will be transferred to our payment service provider's website, and our payment service provider will handle your payment; we will then send you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.
5.1 To be eligible for an account on our website under this Section 5, you must be resident or situated in the United Kingdom.
5.2 You may register for an account with our website by completing and submitting the account registration form on our website.
5.3 You must not allow any other person to use your account to access the website.
5.4 You must notify us in writing immediately if you become aware of any unauthorised use of your account.
6.1 We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.
7.1 Our prices are quoted on our website.
7.2 We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force.
7.3 All amounts stated in these terms and conditions or on our website are stated inclusive of VAT.
7.4 In addition to the price of the products, you may have to pay a delivery charge, which will be notified to you before the contract of sale comes into force.
8.1 You must, during the checkout process, pay the prices of the products you order.
8.2 Payments may be made by authorised credit card, debit card or PayPal.
9.1 We offer free standard delivery to all mainland UK addresses on all orders over GBP 50 including VAT.
9.2 Delivery charges, where applicable, will be calculated by our website and automatically applied to your order during the checkout process.
9.3 We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.
9.4 Delivery tracking is available in respect of all orders.
9.5 To track your delivery, enter your order number into our delivery service provider's website, details of which will be sent to you.
9.6 We will use reasonable endeavours to deliver your products on or before the date for delivery set out in the order confirmation or, if no date is set out in the order confirmation, within 7 days following the date of the order confirmation; however, we do not guarantee delivery by this date.
9.7 We do guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 30 days following the later of receipt of payment and the date of the order confirmation.
9.8 We will only deliver products to addresses on the UK mainland.
9.9 Deliveries must be received in person at the delivery address.
9.10 If you experience any problems with a delivery, please contact us at firstname.lastname@example.org or call us on 0203 818 5888.
10.1 This Section 10 applies if and only if you offer to contract with us, or contract with us, as a consumer - that is, as an individual acting wholly or mainly outside your trade, business, craft or profession.
10.2 You may withdraw an offer to enter into a contract with us through our website or cancel a contract entered into with us through our website (without giving any reason for your withdrawal or cancellation) at any time within the period:
(a) beginning upon the submission of your offer; and
(b) ending at the end of 14 days after the day on which the products come into your physical possession or the physical possession of a person identified by you to take possession of them (or, if the contract is for delivery of multiple products, lots or pieces of something, 14 days after the day on which the last of those products, lots or pieces comes into your physical possession or the physical possession of a period identified by you to take possession of them).
10.3 In order to withdraw an offer to contract or cancel a contract on the basis described in this Section 10, you must inform us of your decision to withdraw or cancel (as the case may be). You may inform us by means of any clear statement setting out the decision. In the case of cancellation, you may inform us using the cancellation form that we will make available to you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning the exercise of the right to cancel before the cancellation period has expired.
10.4 If you cancel a contract on the basis described in this Section 10, you must send the products back to us (to Sublime Lighting, PO Box 693, Farnham, Surrey, GU9 1LZ) or hand them over to us or a person authorised by us to receive them. You must comply with your obligations referred to in this Section 10 without undue delay and in any event not later than 14 days after the day on which you inform us of your decision to cancel the contract. You must pay the direct cost of returning the products.
10.5 If you cancel an order in accordance with this Section 10, you will receive a full refund of the amount you paid to us in respect of the order including the costs of delivery to you.
10.6 If the value of the products returned by you is diminished by any amount as a result of the handling of those products by you beyond what is necessary to establish the nature, characteristics and functioning of the products, we may recover that amount from you up to the contract price. We may recover that amount by deducting it from any refund due to you or require you to pay that amount direct to us. Handling which goes beyond the sort of handling that might reasonably be allowed in a shop will be "beyond what is necessary to establish the nature, characteristics and functioning of the products" for these purposes.
10.7 We will refund money using the same method used to make the payment, unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.
10.8 Unless we have offered to collect the products, we will process a refund due to you as a result of a cancellation on the basis described in this Section 10 within the period of 14 days after the day on which we receive the returned products or (if earlier) after the day on which you supply to us evidence of having sent the products back. If we have not sent the products to you at the time of withdrawal or cancellation or have offered to collect the products, we will process a refund due to you without undue delay and, in any case, within the period of 14 days after the day on which we are informed of the withdrawal or cancellation.
11.1 If you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us and receive a refund in accordance with these terms and conditions if:
(a) we receive the returned product within 30 days following the date of dispatch of the product to you;
(b) the returned product is unused, in its original unopened packaging (with any seal or shrink-wrap intact), with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(c) you comply with the procedure set out in these terms and conditions in relation to the return of the product’
12.1 In order to take advantage of your rights under this policy, you must contact us to obtain a return authorisation number, and then send the product to us with a covering note quoting that number.
12.2 Products returned under these terms and conditions must be sent by Signed For delivery to Sublime Lighting, PO Box 693, Farnham, Surrey, GU9 1LZ.
12.3 You will be responsible for paying postage costs associated with returns under this policy.
13.1 We will give you a refund for the price you paid to us in respect of any product properly returned by you in accordance with these terms and conditions.
13.2 We will (where applicable) refund to you the original delivery charges relating to the returned product.
13.3 We will not refund to you any costs you incur in returning the product to us.
13.4 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
13.5 We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we receive your returned product.
14.1 The products you purchase from us will be at your risk from the time that they come into your physical possession or the physical possession of a person identified by you to take possession of the products.
14.2 Ownership of a product that you purchase from us will pass to you upon the later of:
(a) delivery of the product; and
(b) receipt by us in cleared funds of all amounts due in respect of the product (including delivery charges).
14.3 Until ownership of a product has passed to you, you will possess the product as our fiduciary agent and bailee.
14.4 If you are business customer, then until ownership of a product has passed to you:
(a) you must store the product separately from other goods; and
(b) you must ensure that the product is clearly identifiable as belonging to us.
15.1 You warrant and represent to us that:
(a) you are legally capable of entering into binding contracts;
(b) you have full authority, power and capacity to agree to these terms and conditions;
(c) all the information that you provide to us in connection with your order is true, accurate, complete and non-misleading; and
(d) you will be able to take delivery of the products in accordance with these terms and conditions.
15.2 We warrant to you that:
(a) we have the right to sell the products that you buy;
(b) the products we sell to you are sold free from any charge or encumbrance, except as specified in these terms and conditions;
(c) you shall enjoy quiet possession of the products you buy, except as specified in these terms and conditions;
(d) the products you buy will correspond to any description published on our website; and
(e) the products you buy will be of satisfactory quality.
15.3 All of our warranties and representations relating to the supply of products are set out in these terms and conditions. To the maximum extent permitted by applicable law and subject to Section 16.1, all other warranties and representations are expressly excluded.
16.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law,
and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.
16.2 The limitations and exclusions of liability set out in this Section 16 and elsewhere in these terms and conditions:
(a) are subject to Section 16.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
16.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
16.4 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
17.1 You may cancel a contract under these terms and conditions immediately, by giving us written notice of termination, if we commit any material breach of that contract.
17.2 We may cancel a contract under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war.
18.1 If a contract under these terms and conditions is cancelled in accordance with Section 17:
(a) we will cease to have any obligation to deliver products which are undelivered at the date of cancellation;
(b) you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products).
19.1 Copyright (c) 2017 Intellispace Ltd.
19.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
20.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
subject to the other provisions of these terms and conditions.
20.2 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
21.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
21.2 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate and current.
22.1 We may revise these terms and conditions from time to time by publishing a new version on our website.
22.2 A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.
23.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions[ - providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions].
23.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
24.1 No breach of any provision of a contract under these terms and conditions will be waived except with the express written consent of the party not in breach.
24.2 No waiver of any breach of any provision of a contract under these terms and conditions shall be construed as a further or continuing waiver of any other breach of that provision or any breach of any other provision of that contract.
25.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
25.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
26.1 Subject to Section 16.1, these terms and conditions[, together with shall constitute the entire agreement between you and us in relation to the sale and purchase of our products and shall supersede all previous agreements between you and us in relation to the sale and purchase of our products.
27.1 These terms and conditions shall be governed by and construed in accordance with English law.
27.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.